Accepting Payments

A Step by Step Guide

Online –

Users can purchase goods and services online. Every time a sale of goods and/or services is completed, your dashboard balance will update to reflect the change. You are required to deliver the goods/services once payment has been accepted.

Aside from delivering the goods/services, there is no further action required to accept sales online.

Users will log into their account and select ‘Make Payment’ to begin the online purchase process.  As a verified merchant, your store will be available for users to choose from. Once they select your store, they will enter the values for the goods/services they wish to purchase. Users can only complete a purchase if they have sufficient balance. Once the online purchase is complete, records will immediately update and changes reflected on both user's and your dashboards.

Deliver the goods/services to customer after receiving payment.

In Store –

Alternatively, users can also visit your store to purchase goods and services. To complete a check-out, start by logging in to your Transparency Engine account.

Click ‘Accept Payment’ to begin the check-out process. You will be asked to scan the user's ID by clicking ‘Scan QR Code’. Users can provide their ID either in the form of a physical card or by clicking 'My ID' in their Transparency Engine account. After scanning the user’s digital ID, their profile is displayed. Verify ID.

By clicking ‘Next’ you confirm the user’s identity to proceed. Similar to conventional store check-out process, enter the values of goods and services the customer wishes to purchase. The customer’s available balance is clearly indicated and they will only be able to make purchases where there is sufficient balance.

To complete the check-out process, you will be prompted to ask users to enter their personal pins.

Records will be immediately updated after a sale is confirmed and reflected on both user's and your dashboards.

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